This topic contains 4 replies, has 2 voices, and was last updated by  Abanob 6 months, 3 weeks ago.

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  • #2198

    alexmoss89
    Participant

    Hey guys! First of all, I’d like to thank you for such an amazing opportunity to use your addons. Everything seems to be perfect excepting one thing – unfortunately, the countdown doesn’t work. When I add it I see only an empty grey field so I cannot check how cool it is. Could you please fix it? Thank you in advance!

    #2199

    Abanob
    Keymaster

    Hey Alex,

    Hope you’re having a great day!!

    I’m so glad that you liked our plugin, we always seek for new widgets and options to make our plugin user comfortable 🙂

    Premium Countdown widget has been tested with many WordPress themes installed, so I need to check the issue more deeper, but I will need an admin access credentials for your WordPress site. If you don’t mind you can send them privately on a pm through our forums.

    Premium Addons for Elementor

    Thanks,
    Abanob

    #2203

    Abanob
    Keymaster

    Hello Alex,

    It was a caching issue, I checked your site, refreshed Premium Addons for Elementor caching just by clicking on Save Settings in Premium Addons for Elementor admin tab.

    I’ve sent you two images for more clarification 🙂

    Image 1
    Image 2

    Kindly, be noted that I created a page with title “Premium Countdown Test Page”, so that I can test the addon, you can move it to trash if you don’t need it.

    If you still have any issues, please don’t hesitate to feed me back
    Thanks,
    Abanob

    • This reply was modified 6 months, 4 weeks ago by  Abanob.
    #2207

    alexmoss89
    Participant

    Hi Abanob!

    Thank you a lot for your help – now it works and I’m still enjoying with your developer’s work. Keep up working!

    Best regards,

    Alex.

    #2208

    Abanob
    Keymaster

    Hello Alex,

    I’m so glad that everything is working fine 🙂

    It would be a great help if you give us a rate from Here, this would give us a push forward to keep enhancing our plugin with new options and widgets 🙂

    Also, If you have any questions please don’t hesitate to feed me back.

    Thanks,
    Abanob

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