Forum Replies Created

Viewing 10 posts - 1 through 10 (of 255 total)
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  • Omar
    Participant

    Hi Jan,

    Thanks for contacting Leap13 support!

    Regarding box shadow on hover option, it’s already in development version and it will be released soon.

    On the other hand, regarding canvas issue, please note that canvas renderer is more performant, but it does not actually support all combinations that can exist in one animation, for example stacking multiple subtracting masks.

    Regards,

    Omar

    Omar
    Participant

    You’re most welcome 🙂

    Omar
    Participant

    Hi Nick,

    Hope you’re having a great day 🙂

    I’ve replied to your ticket so could you please check from your end?

    Regards,

    Omar

    in reply to: Premium Blog – Empty Query Text #327345
    Omar
    Participant

    Hi there,

    Hope you’re having a great day 🙂

    Please insert the below custom CSS into your page to hide error message:

    .premium-error-notice{

    display: none;

    }

    Regards,

    Omar

    in reply to: Premium Blog – Empty Query Text #324715
    Omar
    Participant

    Hi there,

    Thanks for contacting Leap13 support!

    Well, I would be so glad to check things further from your end, so could you please share a link where I can find the issue so I can see what is actually going there?

    Regards,

    Omar

    Omar
    Participant

    Hi Jonathan,

    Thanks for contacting Leap13 support!

    Could you please check this screen recording and let me know if that is what are you looking for?

    Regards,

    Omar

    Omar
    Participant

    Hi Mateus,

    Thanks for contacting Leap13 support!

    We’re so sorry for the inconvenience you’re having, I will do my best to help you getting this resolved ASAP.

    I have checked the attached link and I can see the issue, but I’m not sure what can cause such things, so I would be so glad to check things further from your end, so please open a ticket on our support system from here.

    Thanks,

    Omar

    in reply to: Adding Flipbox Elements to a Masonry Layout #316216
    Omar
    Participant

    Hi Scott,

    Thanks for contacting Leap13 support!

    You can import any template using Premium Template and edit its content.

    Here’s a screenshot for more clarification.

    Regards,

    Omar

    in reply to: Customization of Video Box #316228
    Omar
    Participant

    Hi Ashleigh,

    Thanks for contacting Leap13 support!

    Could you please share a link or a screenshot for what are you looking for so I can provide help?

    Also, may I ask what is error you got while submitting a ticket on our support system?

    Regards,

    Omar

    in reply to: Background Transition #316201
    Omar
    Participant

    Hi Ashleigh,

    Thanks for contacting Leap13 support!

    I would be so glad to check things further from your end, so please open a ticket on our support system from here.

    On the other hand, we’re working on creating more tutorials for widgets.

    Thanks,

    Omar

Viewing 10 posts - 1 through 10 (of 255 total)