Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #108614
    Regina Günther
    Participant

    Hello!
    The Premium Particles are not working with the newest Elementor Update.
    The problem is the same on different homepages.

    Is it possible to fix this problem?

    #108627
    Omar
    Participant

    Hi Regina,

    Hope everything is going fine with you today 🙂

    Actually, we have updated particles.js version included in the plugin, so all you need to do is clear your browser/site cache to make sure the updated JS code is loaded into your page.

    Thanks,

    Omar

    #123586
    Ricardo Carvalho
    Participant

    Hi!

    I’m having the same issue. Particles, Kenburns, Animated background… None of them are working. I already cleared the cache, as you said, both plugins are up to date but still the same. I even tried on a different WP installation but with the same result.

    Thanks,
    Ricardo

    #123587
    hollowmatt
    Participant

    Hello to everyone,

    What problems are you having?
    Do you have some errors in console?

    If you could also share the particles config it could help a lot identify the issue

    Thanks

    #123618
    Ricardo Carvalho
    Participant

    First, I searched for errors in the console but nothing showed. After some testing, I realized the problem has to do with Elementor, with the new version, specifically with global settings.

    Everything fine with Premium Addons! 😀

    Thanks!

    #123733
    Abanob
    Keymaster

    Hi guys,

    Hope you’re doing well today 🙂

    Actually, all the issue was already fixed in v2.0.8. So, could you please make sure that you have the latest versions of Preium Addons Free/Pro installed on your website?

    Please note that the latest version of Premium Addons Pro is v2.0.9

    Thanks,
    Abanob

Viewing 6 posts - 1 through 6 (of 6 total)
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