Modal does not work

[EderParticipant]

Hi!
The Modal element is not working for me.

See the prints:
http://prntscr.com/i4pp3f
http://prntscr.com/i4pn14
http://prntscr.com/i4pom8

For what I understand was to appear only the button and when I click on the button appears the text and the photo, correct?

I’m using the OceanWP theme, Chrome browser.

Thank you,
Eder.

• This topic was modified 8 months, 3 weeks ago by  Eder.

[GhadaKeymaster]

Dear Eder,

We are aware of this problem. We will release a new version in the upcoming few days, and this issue will be not exist anymore.

Thanks,
Ghada

[EderParticipant]

Hi!

Many thanks for the reply.

Great elements available in the plugin. Great job, congratulations!

[Rimoun AdelKeymaster]

Thank you Eder for your complements 🙂
We are planning to include more elements in the upcoming Premium Addons versions so if you have suggestions please don’t hesitate open new topics as we are now in the phase of collecting ideas.

Cheers,
Rimoun

[TejasweeParticipant]

modal was working suddenly it stopped working and uptill now since last update it does not work.

[Rimoun AdelKeymaster]

Hello,
Please try to go to Premium Addons settings page and click on save settings, and check again.
If it’s still not working please let me know 🙂
Cheers,
Rimoun

[TejasweeParticipant]

tried did not work

[AbanobKeymaster]

I can check it for you but I will need access credentials to your site for sure. If you don’t mind you can send them privately on a pm through our forums.

Premium Addons for Elementor

Regards
Leap13 Team

[TejasweeParticipant]

hi abanob.i sent you details.did you had change to check it out

[AbanobKeymaster]

Hey Tejaswee

I have checked the issue with the Premium Modal Box widget on your site:
– I found that you’re installing many plugins which makes your site loading is inefficient, it would be better to deactivate the plugins you don’t usually use to improve your site loading speed.
– One of those plugins is called Designer For Elementor: Lite, makes the modal box hidden. You can fix this issue by adding this code to Appearance -> Custom Css
.modal.in {
visibility: visible;
}

If you have any farther questions, please feed me back
Thanks,
Abanob

• This reply was modified 7 months, 3 weeks ago by  Abanob.

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