Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 5, 2025 at 10:56 am #537539
    Stefan Bartenschlager
    Participant

    Hi,

    I use the WhatsApp Template but the Lottie Animation in the Button is not working in the Frontend. In the Backend is works, but not in the live Site. Could you help me in this case?

    thanks and best regards

    Stefan

    February 5, 2025 at 2:29 pm #537564
    Esraa Said
    Participant

    Hi Stefan,

    Thank you for reaching out!

    Please set the Icon Size from widget settings -> Content -> Button and let me know if it did the trick.

    Best regards,

    Esraa

    February 5, 2025 at 2:36 pm #537565
    Stefan Bartenschlager
    Participant

    Yes, that works. Thank you very much.

    February 6, 2025 at 11:14 am #537720
    Esraa Said
    Participant

    Hi Stefan,

    Thank you for bringing this to our attention.

    I have forwarded the issue to our development team, and they will fix it in the next version.

    Please let us know if you need anything else in the meantime.

    Best regards,

    Esraa

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