June 29, 2020 at 11:09 pm #109385
I’m using Dynamic Conditions on a CPT to show either an image or a video using ‘Premium Video Box’.
Now site is repeatedly throwing critical errors.
Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/myfitn9/public_html/levelfive.com/wp-content/plugins/premium-addons-for-elementor/includes/class-helper-functions.php:444 Stack trace: #0 /home/myfitn9/public_html/levelfive.com/wp-content/plugins/premium-addons-for-elementor/includes/class-helper-functions.php(487): PremiumAddons\Helper_Functions::get_vimeo_video_data(‘433460760’) #1 /home/myfitn9/public_html/levelfive.com/wp-content/plugins/premium-addons-for-elementor/widgets/premium-videobox.php(954): PremiumAddons\Helper_Functions::get_video_thumbnail(‘433460760’, ‘vimeo’, ”) #2 /home/myfitn9/public_html/levelfive.com/wp-content/plugins/premium-addons-for-elementor/widgets/premium-videobox.php(766): PremiumAddons\Widgets\Premium_Videobox->get_thumbnail(‘433460760’) #3 /home/myfitn9/public_html/levelfive.com/wp-content/plugins/elementor/includes/base/widget-base.php(531): PremiumAddons\Widgets\Premium_Videobox->render() #4 /home/myfitn9/public_html/levelfive.com/wp-content/plugins/eleme in /home/myfitn9/public_html/levelfive.com/wp-content/plugins/premium-addons-for-elementor/includes/class-helper-functions.php on line 444June 29, 2020 at 11:45 pm #109398
it has been working fine for the past couple months… error just started happening todayJune 30, 2020 at 4:37 am #109432
sample page with error… sometimes works sometimes not. https://www.levelfive.com/portfolio/iridescent-beetle-coat-acts-like-liquid-crystal/June 30, 2020 at 11:26 am #109476Omar ElHawaryParticipant
Hope everything is going fine with you today 🙂
Well, I’ve checked the page sent above, but I couldn’t locate the error. So, could you please provide a link where I can see the error so I can check what is actually going there?
OmarJune 30, 2020 at 4:18 pm #109531
WHY CAN”T I COMMENT HEREJune 30, 2020 at 4:18 pm #109532
i’ve added a few message here and they all disappear. your support page is not working wellJune 30, 2020 at 4:19 pm #109533
If you click the images on this page, you will get the error on at least one of them…June 30, 2020 at 4:19 pm #109534
This is what the error looks like.. notice the PHP codeJune 30, 2020 at 5:10 pm #109550
well thanks anyways. i’ve just used the out of the box elementor video player and it works perfectly now.June 30, 2020 at 6:06 pm #109568AbanobKeymaster
Hope you’re having a great day 🙂
Here’s Abanob. I’m one of the developers team of Premium Add-ons. I just want to let you know that we were able to reproduce the issue on our end and a fix will be included in the next release of the plugin, but it would be greatly appreciated if you could give us the chance to help by applying the necessary code changes into the plugin version installed on your website so you can check and let us know if that did the trick.
We would be more than glad if you decided to gave us the chance to help just by adding a ticket on our support system from here and the code changes will be added within two minutes 🙂
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