#10202

Abanob
Keymaster

Hello Seniorliving,

Hope you’re having a great day 🙂

I hope you accept my apology for being late to reply as we’re trying to be as responsive as possible.

Actually, I’m not sure what could be the reason for that issue, so I need to check this farther. So, may I ask you to submit a ticket on our support ticket system with the access credentials for your site to be able to check this for you ASAP ?
Support
Thanks,
Abanob